Returns
Returns happen. Start here, then write us so we can send a label.
- Sun Shower curtains are exchange-only. A $5 swatch card shows the color at home and applies toward the curtain.
- Begin an exchange within 15 days of delivery. The piece needs to be unused and in original condition. We provide US return and exchange labels.
- For a refund-eligible item, write within 15 days. No pet hair, stains, or strong odors.
- Packages must be postmarked within 5 days of receiving the label.
- Original shipping charges are not refunded.
- Orders placed between November 24 and December 24 get an extended holiday window, noted on the packing slip.
- Once a parcel leaves with the carrier on the way back, the customer is responsible for that transit.
- Merchandise sent back without our consent may take a 10% restocking fee.
Start the process at [email protected].